Toshiba is one best preferred laptops due to its lightweight feature and affordable price. Laptops are found in various shapes & sizes and the technological advances have integrated the memory space and processor speed. Hybrid drive is used for saving data and files. USB 3.0 Port enables better data transfers and with improved speed user can save lot of time.


But there are times when the user faces certain issue with this. Two of the most faced issues are black screen problem or issue in battery life extender. If there is any problem in the hard drive then the laptop might totally turn off or display black screen. This article describes way to solve the problem. User can also contact to the experts by click on Toshiba tech support phone number if the problem is not resolved by prescribed troubleshooting.

Here is the process to fix the trouble for black screen:

  • Disconnect the wire and turn off the computer.
  • Now disconnect the battery from the laptop.
  • Re-plug the wire and turn-off the power.
  • Now go to Control Panel, move to Power Options and then change plan settings under Balanced.
  • Select Change advanced power settings.
  • In Processor power management change the processor state from 5% to 100% for battery plug-in.
  • Select Apply and then OK.
  • Shut down the computer and disconnect the power cord.
  • Now reinstall the battery, then plug-in the chords and restart the system.

Not able solve the laptop issue with given points? Contact the professionals who can deal the issue effectively through remote diagnosis. The customer service team is highly trained in providing quick solution for the system black out crises.


Battery saver extends the performance of the system. Battery saver saves power of the laptop and if battery life extender is not working then it is recommended to troubleshoot the problem.

  • Configure the battery saver for that.
  • Click on Battery server settings link and it will allow to set the battery saver is turn on.
  • It is recommended to charge the laptop full and see how much it works and whether the performance is gradually decreased.
  • There can be issue with the hard disk.

In that scenario user can try out the above mentioned points to solve the problem. If the system in used too often then it is recommended to let cool the system for some time and later try to access the laptop properly. Alternatively user can also consult with the executives over contact number over the trouble. Support team diagnoses the problem firstly remotely and then provides appropriate solution. Root cause of the problem is identified to fix it once and for all. Also know about the basic solution process to confront these troubles.